This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, by sharing the company vision, building strong teams, and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline, and negativity.

Developing Teamwork – Click here to find out more

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Disciplinary Procedures – Click here to find out more

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Drug and Alcohol Awareness – Click here to find out more

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business, and your employees.

Equality, Diversity and Discrimination – Click here to find out more

In this course, we’re going to be discussing two topics, ‘equality’ and diversity’, and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Introduction to Emotional Intelligence – Click here to find out more

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Leadership Skills – Click here to find out more

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Sexual Harassment in the Workplace – Click here to find out more

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

Stress Management – Click here to find out more

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work-related illnesses each year. Being aware of the signs of stress, some of the triggers, and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress, and some ways to minimise the risk of stress.