The course will start by defining dignity and privacy within the healthcare sector and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users and discuss some of the issues that can arise when dignity and privacy are not respected.

Duty of Care – Click here to find out more

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

End of Life Care – Click here to find out more

This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.

Equality, Diversity and Discrimination – Click here to find out more

In this course, we’re going to be discussing two topics, ‘equality’ and diversity’, and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Fire Marshal for Care Homes – Click here to find out more

The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes.

Handling Information in a Care Setting – Click here to find out more

This course provides an introduction to the concept of handling information in care settings. At the end of the course, you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’.

Person-Centred Care – Click here to find out more

This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally, it will give you an overview of care plans, daily reports, the importance of obtaining consent, and much more.

Prevent Duty – Click here to find out more

This course starts with an overview of the Government’s Prevent strategy and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk-based approach, what to do if you are concerned, and much more.

Principles of Communication – Click here to find out more

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues, and much more.

Understanding your Role in Care – Click here to find out more

This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices, and the basics of government legislation. Finally, it will touch on dealing with conflicts at work.

Your Personal Development – Click here to find out more

The course will start by looking at the way standards are set, monitored, and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback, and much more.