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Duration: 13 Hours 55 Minutes

84 Course Videos

Cisco 640-461: CCNA Voice – Cisco Voice and Unified Communications Administration

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialised job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organisations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organisations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Note: Certification for this exam has been retired by Cisco. It continues to serve as a valuable resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.

Course Videos

This course contains the following modules and videos. Click the down arrow to view video details.

Module 1: Introduction

Intro Part 1
Intro Part 2
Intro Part 3
Intro Part 4
Intro Part 5
Intro Part 6
Intro Part 7

Module 2: Telephony

Telephony Part 1
Telephony Part 2
Telephony Part 3
Telephony Part 4

Module 3: Basic Call Routing

Basic Call Routing Part 1
Basic Call Routing Part 2
Basic Call Routing Part 3

Module 4: VOIP Call Routing

VOIP Call Routing Part 1
VOIP Call Routing Part2
VOIP Call Routing Part 3
VOIP Call Routing Part 4
VOIP Call Routing Part 5

Module 5: CUCME Call Routing Basics

CUCME Call Routing Basics Part 1
CUCME Call Routing Basics Part 2
CUCME Call Routing Basics Part 3
CUCME Call Routing Basics Part 4
CUCME Call Routing Basics Part 5
CUCME Call Routing Basics Part 6
CUCME Call Routing Basics Part 7
CUCME Call Routing Basics Part 8
CUCME Call Routing Basics Part 9
CUCME Call Routing Basics Part 10
CUCME Call Routing Basics Part 11

Module 6: Preparing Network For Voice

Preparing Network For Voice Part 1
Preparing Network For Voice Part 2
Preparing Network For Voice Part 3
Preparing Network For Voice Part 4
Preparing Network For Voice Part 5
Preparing Network For Voice Part 6

Module 7: IP Phone Behaviour

IP Phone Behaviour

Module 8: CUCME Administration Basics

CUCME Administration Basics Part 1
CUCME Administration Basics Part 2
CUCME Administration Basics Part 3
CUCME Administration Basics Part 4

Module 9: CUCME StandUp

CUCME Stand Up Part 1
CUCME Stand Up Part 2
CUCME Stand Up Part 3
CUCME Stand Up Part 4
CUCME Stand Up Part 5

Module 10: CUCME StandUp Part 2

CUCME Stand Up2 Part 1
CUCME Stand Up2 Part 2

Module 11: CUCME StandUp CUCME

CUCME Stand Up CUCME Part 1
CUCME Stand Up CUCME Part 2
CUCME Stand Up CUCME Part 3

Module 12: End Users and End User Interfaces

End Users And End User Interfaces Part 1
End Users And End User Interfaces Part 2
End Users And End User Interfaces Part 3

Module 13: Endpoint Implementation

Endpoint Implementation Part 1
Endpoint Implementation Part 2
Endpoint Implementation Part 3
Endpoint Implementation Part 4

Module 14: Call Coverage

Call Coverage Part 1
Call Coverage Part 2
Call Coverage Part 3
Call Coverage Part 4
Call Coverage Part 5
Call Coverage Part 6
Call Coverage Part 7
Call Coverage Part 8
Call Coverage Part 9

Module 15: Calling Restrictions and Routing

Calling Restrictions And Routing Part 1
Calling Restrictions And Routing Part 2
Calling Restrictions And Routing Part 3
Calling Restrictions And Routing Part 4
Calling Restrictions And Routing Part 5
Calling Restrictions And Routing Part 6

Module 16: CUCME Advance Call Coverage

CUCME Advance Call Coverage Part 1
CUCME Advance Call Coverage Part 2

Module 17: Implementing Unity Connection

Implementing Unity Connection Part 1
Implementing Unity Connection Part 2
Implementing Unity Connection Part 3
Implementing Unity Connection Part 4
Implementing Unity Connection Part 5
Implementing Unity Connection Part 6
Implementing Unity Connection Part 7
Implementing Unity Connection Part 8
Outro

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