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Duration: 14 Hours 56 Minutes

87 Course Videos

Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover the administration of end-user interfaces, telephony, and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day-to-day administration of a Cisco UC solution and shows candidates step-by-step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
Provide an overview of interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Describe telephony features supported in CUCM and CUCME
Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
Describe how to maintain a Cisco Collaboration Solution

Course Videos

This course contains the following modules and videos. Click the down arrow to view video details.

Module 1: Introducing Cisco Collaboration Architecture

Course Introduction
Introducing Cisco Collaboration Architecture Part 1
Introducing Cisco Collaboration Architecture Part 2
Small To Mid-Size Business Part 1
Small To Mid-Size Business Part 2
Small To Mid-Size Business Part 3
Cisco Unified Communications Manager Part 1
Cisco Unified Communications Manager Part 2
Cisco Unified Communications Manager Part 3
Cisco Unified Connection
Lab Introduction

Module 2: Telephony And Call Routing

Telephony 101 Part 1
Telephony 101 Part 2
Telephony 101 Part 3
Telephony 101 Part 4
Telephony 101 Part 5
Telephony 101 Part 6
Call Routing 101 Part 1
Call Routing 101 Part 2
VoIP Call Routing 101
Call Routing With DNS
Deployment Scenarios Part 1
Deployment Scenarios Part 2
Deployment Scenarios Part 3
Gateway Call Routing Basics Part 1
Gateway Call Routing Basics Part 2
Gateway Call Routing Basics Part 3
Gateway Call Routing Basics Part 4
Configuring The Gateway Lab Part 1
Configuring The Gateway Lab Part 2

Module 3: Preparing The Network And Phone Behaviour

Preparing The Network For Voices Part 1
Preparing The Network For Voices Part 2
IP Phone Behavior
Configuring The LAN Lab
Standing Up The Platform Lab
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 1
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 2
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 3
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 4
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 5
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 6
Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 7
Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

Module 4: CUCM Administration Interfaces

CUCM Administration Interfaces Part 1
CUCM Administration Interfaces Part 2
CUCM Stand Up
CUCM Stand Up Lab
End User Interfaces
End User Configuration Lab
AD Integration Lab
End Point Implementation Part 1
End Point Implementation Part 2
IMP Integration Lab
CUC Integration Lab Part 1
CUC Integration Lab Part 2
IP Communicator Lab
Profiles And Templates Lab
CUCME Phone Configuration
Configuring CUCME Lab Part 1
Configuring CUCME Lab Part 2
CUCM End-User Portal Lab
Configuring CUCM Phones From Scratch
Configuring Cisco SX20 Codec Part 1
Configuring Cisco SX20 Codec Part 2

Module 5: Call Configuration

Advanced Call Coverage Part 1
Advanced Call Coverage Part 2
Advanced Call Coverage Part 3
Call Coverage Lab Part 1
Call Coverage Lab Part 2
Call Coverage Lab Part 3
Call Coverage Lab Part 4
Call Coverage Lab Part 5
Calling Constrictions And COS Part 1
Calling Constrictions And COS Part 2
Implementing Class Of Control Lab Part 1
Implementing Class Of Control Lab Part 2
Connecting To The PSTN Part 1
Configuring Voice Gateway Features Lab Part 1
Configuring Voice Gateway Features Lab Part 2
Configuring Voice Gateway Features Lab Part 3
Connecting To The PSTN Part 2
PSTN Calling And Digit Manipulation Lab Part 1
PSTN Calling And Digit Manipulation Lab Part 2
PSTN Dial Plan Configuration Lab Part 1
PSTN Dial Plan Configuration Lab Part 2
Course Conclusion

Our Learning System Includes

Instructor Led Lectures

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Visual Presentations

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Mobile Optimisation & Progress Tracking

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Practice Quizzes and Exams

Our custom practice exams prepare students for their exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure that they are confident on the topic they are learning.

World Class Learning Management System

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