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Sales Skills

The course will start by providing an overview of the basic rules for salespeople, along with the right mindset, self-assessment, and the goals you’ll need in the short, medium, and long term.

It’ll cover cold calling, including how to prepare, what to say, and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions, and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale, and much more.


  • Accredited by CPD
  • Developed by industry experts
  • User-friendly & easy to understand
  • Interactive training with no time limit
  • Multiple-choice questions at end of each module
  • Full audio voiceover
  • Approximate duration: 2 hours 15 minutes
  • Downloadable certificate upon successful completion

Course ModuleNumber Module Name Pass % Required
Sales Skills 1 Basic Rules for Sales People 70
Sales Skills 2 Cold Calling 70
Sales Skills 3 Face-to-Face Meetings 70
Sales Skills 4 Rapport Building 70
Sales Skills 5 Sales Presentations 70
Sales Skills 6 Results Selling 70
Sales Skills 7 Handling Negotiations 70
Sales Skills 8 Dealing With Objections 70
Sales Skills 9 Closing the Sale 70

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1GB+ RAM
  • Download Speed: Broadband (3MB+)

Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).


Our Learning System Includes
Instructor Led Lectures
All of our IT Courses recreate a real time class experience with a highly qualified and experienced instructor delivering the course’s theories and concepts on screen. All of our lectures are pre-recorded and available to the user 24/7. They can easily be paused, repeated, rewound and fast-forwarded.
Visual Presentations
We understand that all students are different when it comes to learning, therefore different types of delivery mediums are needed in order to achieve success for students. Taking that into account, we deliver our content in a variety of different ways to ensure that students stay engaged and productive throughout their courses.
Mobile Optimisation & Progress Tracking
Our courses are optimised for all mobile devices allowing users to learn on the go whenever they have spare time and wish to do so. Users can access their courses from anywhere and their progress is completely tracked and recorded delivering peace of mind to each and every user.
Practice Quizzes and Exams
Our custom practice exams prepare students for their exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure that they are confident on the topic they are learning.
World Class Learning Management System
We provide the next generation Learning Management System (LMS) to all of our students. This is an experience that combines the feature set of traditional LMS with advanced functionality designed to make learning management easy and online learning engaging from the student’s perspective.
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