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Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues, and much more.

Accredited by CPD
Developed by industry experts
User-friendly & easy to understand
Interactive training with no time limit
Multiple-choice questions at end of each module
Full audio voiceover
Approximate duration: 1 hour 30 minutes
Downloadable certificate upon successful completion

Course	Module Number	Module Name	Pass % Required
Principles of Communication	1	Reasons People Communicate	70
Principles of Communication	2	Ways of Communicating	70
Principles of Communication	3	Identifying Communication Barriers	70
Principles of Communication	4	Reducing Communication Barriers	70
Principles of Communication	5	Checking Understanding	70
Principles of Communication	6	Getting Help With Communication Issues	70
Principles of Communication	7	Confidentiality	70

Recommended System Requirements

Browser: Up to date web browser
Video: Up to date video drivers
Memory: 1GB+ RAM
Download Speed: Broadband (3MB+)

Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Our Learning System Includes

Instructor Led Lectures

All of our IT Courses recreate a real time class experience with a highly qualified and experienced instructor delivering the course’s theories and concepts on screen. All of our lectures are pre-recorded and available to the user 24/7. They can easily be paused, repeated, rewound and fast-forwarded.

Visual Presentations

We understand that all students are different when it comes to learning, therefore different types of delivery mediums are needed in order to achieve success for students. Taking that into account, we deliver our content in a variety of different ways to ensure that students stay engaged and productive throughout their courses.

Mobile Optimisation & Progress Tracking

Our courses are optimised for all mobile devices allowing users to learn on the go whenever they have spare time and wish to do so. Users can access their courses from anywhere and their progress is completely tracked and recorded delivering peace of mind to each and every user.

Practice Quizzes and Exams

Our custom practice exams prepare students for their exams differently and more effectively than the traditional exam preps on the market. Students will have practice quizzes after each module to ensure that they are confident on the topic they are learning.

World Class Learning Management System

We provide the next generation Learning Management System (LMS) to all of our students. This is an experience that combines the feature set of traditional LMS with advanced functionality designed to make learning management easy and online learning engaging from the student’s perspective.